Frequently Asked Questions
Got questions? We’ve got answers. Below are some of the most frequently asked questions we get from our guests, gathered in one place for your convenience. If you have further inquiries, contact us by phone, email, or by filling out our form.
Yes, we are located on Ocean Drive, just across from the beach
Check-in time is after 3 PM. Check-out time is before 11AM.
Early check-ins are not guaranteed. It depends on availability at the time of arrival.
A late check out is not guaranteed and can only be requested on the morning of departure. If it is available, it’s free until noon and after that time, there is a $75 charge plus applicable taxes.
We are smoke-free in all indoor areas.
Packages can be shipped to the hotel and there is a $5 fee per day for us to store each package. Packages must be addressed to guest name on the reservation.
Only 1 dog is allowed per room (up to 25 lbs) at a charge of USD 50 per day and a deposit of USD 50 per stay.
Specific rooms only, restrictions apply.
Pet-friendly rooms can be requested by contacting the property directly at 305-538-0133.
Service animals are exempt from fees.
A public parking garage located two blocks away on 7th Street between Washington and Collins Avenue. Please note, Ocean Drive is currently one way and there is no valet parking per the Miami police department.
We are located in the heart of Ocean Drive, everything is within walking distance or just a short drive away.
No. We offer complimentary coffee and tea services and offer an a la carte breakfast menu at Avalon By Day.
We are approximately a 25 minutes drive away from the airport.
We are approximately a 15 minutes drive away from the port.
We offer the best rate guaranteed, daily breakfast, a welcome drink, beach chairs and children under twelve stay free.
We offer the best rate guaranteed, morning coffee/tea, two refillable bottled water, beach chairs and children under twelve stay free.
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