Avalon Hotel

CORONAVIRUS (COVID-19)

Dear Valued Guest, 

During these challenging and unprecedented times, we at the Hotel Avalon will continue to strive at all times to do what’s in the best interest of our guests and employees.  Your health, safety, and security have always been, and will continue to be our highest priority.   This means taking action to ensure we meet this priority and limit the spread of the Covid-19 virus.

Thank you for your continued loyal support and sending out healthy wishes from team Avalon Hotel.  

 Detailed Avalon Hotel Safety Procedures

GUEST ARRIVAL

▶ Masks and social distancing measures are required in all public areas. Please follow the clear floor markings to keep proper distancing.

▶ Front desk team members and other lobby personnel will wear face masks as protection for both themselves and the guests.

▶ Front desk area will have a “sneeze guard” type barricade for additional protection.

▶ Phone App for contactless entrance to room however should guests require plastic key cards, rest assured they are sanitized. 

▶ Minors must be accompanied by an adult at all times.

ELEVATORS

▶ Due to the proximity necessary in guest elevators, we kindly request that guests wear face masks or face protection while riding the elevators for both their safety and the safety of others. Please be considerate and use your discretion for safety.

PUBLIC AREA AND GUEST ROOM CLEANING PROCEDURES

▶ All public areas such as bathrooms, common areas, front desk, elevators  and shared electronic equipment are cleaned and disinfected routinely.

▶ Hand sanitizer stations will be located in all public areas including elevators, lobbies, and on guest floors.

▶Guest rooms cleaned and disinfected using commercial grade cleaning solutions including the use of an electrostatic Backpack Sprayer designed to provide an electrical charge with disinfecting solutions, allowing them to wrap conductive surfaces with an effective and even coverage. Double-charged particles envelope all conductive surfaces shadowed, vertical and underneath.

▶ Note pads and pens are available upon request at the front desk and all toiletries will be single usage.

▶ Beach chairs will be sanitized.

FOOD

▶ Bento boxed breakfast items include fresh baked pastries, greek yogurt and delicious toppings and one take-away cup of coffee.

RESERVATION ADJUSTMENT:

  • Travel Bans – All guest which are facing government-issued travel restrictions will be subject to full refunds and exemption from all fee’s and penalties.
  • Existing Reservations – All reservations may be changed or canceled at no charge or penalty 24 hours prior to the arrival date.
  • New Reservations – All reservations may be changed or canceled at no charge or penalty 24 hours prior to the arrival date.

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Avalon Hotel 700 Ocean Drive Miami Beach, FL 33139 United States Toll Free: 800-933-3306 Reservations: 305-538-0133 Fax: 305-534-0258
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